Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Solution Guarantee

  • Each ticket that you submit to our client help and support crew will be answered in up to 1 hour. The popular problems shall be responded to asap. However, if the support question you have sent calls for help from a skilled technician, we’ll send the ticket to him and will notify you about the postponement.

  • Top quality support service

  • Professional Client Help Service

  • We will offer you around the clock tech help through a ultra–fast ticketing program built into your Control Panel. You can easily write to us all the time about any of the software applications that come installed in advance on the virtual server, which include the desired Linux distribution, the server administration panel and our in–house designed Web Hosting Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • In the Web Hosting Control Panel that is provided totally free with your virtual server, you’ll discover a content rich Help zone, containing everything you should have knowledge of when managing your internet sites and programs. We have incorporated a wide array of how to articles and reviews and video training that illustrate the standard site maintenance responsibilities in an easy–to–understand fashion.