Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing high quality support prompt is our high priority, so that we back up each shared web hosting service plan with a 1–hour ticket answer guarantee. At the time you submit a ticket or drop an email, our client customer assistance crew will try all they could do to present the most adequate answer to your problem and to provide you with guidance in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever necessary. Our staff of professionals will undoubtedly be on the web for you 24x7x365 to answer to all of your enquiries and to handle any problem that you may have. You also can post a help support ticket from your Web Hosting Control Panel or send us an e–mail any time. Furthermore, on working days, you are able to give us a call or use the online chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel gives you a complete know–how base which is included in all sections. In each section, you’ll find a Help press button which will load for you a variety of step–by–step tutorials on how to work with a particular function or accomplish a selected action. In addition, we have made information videos to help you get a better idea of the Control Panel’s interface.