Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Web Hosting Control Panel you can find an in–depth Help section featuring a multitude of instructional articles and frequently asked questions. They are contributed by our support team of capable technicians. Just type in your question and our intelligent system will show you the most suitable answer.

  • Top quality support service

  • Instructional Video Clips

  • If you’d like to see how an action is fulfilled or how an issue is settled, instead of just reading about it, then check out our selection of step–by–step video tutorials. They cover lots of different issues and will help you swiftly understand how to work with the Web Hosting Control Panel.

  • Intuitive help center

  • A One–Hour Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24/7 client care service and a one–hour ticket response guarantee. Our accomplished technical support engineers will be available to you 24–7–365 to answer your inquiries and to resolve any issue that you might have. Just submit a support request from the Help section and we will reply to you extremely quickly.