A 99.9% Server Uptime
The benefit of constructing your own shared web hosting system is that you don’t need to be worried about compatibility issues – you configure a particular set of software applications in such a way as to be compatible with a defined set of hardware parts. The outcome is something even more stable and dependable, because there are fewer potential risks of failure. We have set up our cloud hosting system using time–proven hardware components and a heavily modified version of Security–Enhanced Linux in order to create a totally secure environment for all your websites.
That is the reason why, with all our shared web hosting service plans we offer a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it is vital that you also set up your own network infrastructure. That’s why we set up a custom internal network in all our datacenter facilities. Based on topflight Juniper switches and routers, our internal network allows for ultra–fast data transmission speeds and is completely redundant.
As a result, you can enjoy a 99.9% network uptime in our US data center, in our UK data center, in our FI data center, in our Eastern Europe data center as well as in our AU data center, regardless of which hosting solution you have opted for.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your hard–earned cash on the line, you cannot feel really secure. That is why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. If you don’t feel content with our service or in case you want to get a more robust hosting solution, such as a VPS servers or a Linux dedicated service – we will give you a full refund, with no concealed fees or refund charges.
24/7 Technical Support
If you have ever had to wait for hours to get a response, you’re probably aware of how infuriating this can be, especially when your web site is at stake. That’s the reason why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be here for you and they will respond to you in under an hour. And the best thing is that their average ticket response time is less than twenty minutes!